For fleet & rental operators
Consistent condition reports at every check-out and return
Your staff walk each vehicle with guided capture. Every unit gets a time-stamped photo set and a clear verdict, so damage questions are answered with evidence instead of memory.
Condition check
Unit 4172 · Return
-
Front left
-
Front right
-
Rear left
-
Rear right
-
Roof
Captured live with the camera · time and location recorded
The problem
Where condition checks break down
-
Inconsistent check-ins
Different staff photograph vehicles differently, and angles get skipped when the lot is busy.
-
Disputed damage
Without a clear record at check-out and return, it's hard to show when damage happened.
-
Scattered photos
Photos on personal phones and shared drives are hard to find when a question comes up weeks later.
What your operation gets
Built for the lot, not just the claims office
-
Guided condition checks
A checklist of angles and items so every unit is documented the same way, whoever does the check.
-
A clear verdict
Each check ends with a pass, needs-attention or incomplete result your team can act on.
-
Fresh captures only
Checklist photos come straight from the camera, not the device's photo library, so the record is current.
-
Time-stamped evidence
Every photo records when it was taken and, when the device allows, where.
-
A registry of your units
Add units by unit number and VIN, which fills in year, make and model, and see each unit's last check.
-
Connect your fleet system
A signed webhook fires when a check is submitted, with the verdict, so your systems can update the unit.
How it works
How a condition check works
- 01
Start a check
Pick the unit in the fleet dashboard and start a turnaround. A secure link and access code are ready for your staff member.
- 02
Walk the vehicle
Guided steps cover each corner, the roof and your checklist items, in the phone's browser with nothing to install.
- 03
Get the verdict
The check is scored pass, needs attention or incomplete, and lands on the unit's record.
- 04
Use it when it matters
When damage is questioned, pull up the time-stamped photo sets from that unit's check-out and return.
Evidence you can stand behind
A record of each unit's condition, every time it changes hands
Checks follow the same steps every time, so the record holds up when you compare one handoff with the next.
- The same checklist on every unit, at every location
- Live camera capture with time and, when permitted, location
- AI suggestions on evidence photos, such as a damage gauge card or the tire-pressure display, for staff to review
Front driver-side corner
Stand at the corner so both sides are in view.
- Driver side
- Front
Frequently asked questions
Who takes the photos?
Your own staff. They open the check on their phone's browser from a secure link, so there's nothing to install.
Can we compare check-out and return?
Each check is saved against the unit with its photos and verdict, so you can pull up the record from any earlier check when a question comes up.
Can we customize the checklist?
Yes. The condition checklist is a template your administrators can adjust to match your process.
Does AI judge damage on returns?
It helps. When a check includes evidence photos such as a damage gauge card, the tire-pressure display or a tread gauge, AI suggests a result and adds its findings to the checklist item for your staff to review.
Does it handle damage claims too?
Yes. When a unit is damaged, the same platform handles the claim inspection, review and follow-up photo requests.
Products used in this solution
- Self-inspection Guided vehicle photo capture from a secure text or email link, in any phone's browser, with live retake prompts. Learn more
- AI photo review Live photo checks during capture, VIN reads, possible-damage findings and a sufficiency review, all labeled as advisory. Learn more
- Claims desk An inbox, claim milestones, supplements, documents and reporting, so every inspection moves from request to decision in one place. Learn more
See a condition check from start to finish
We'll walk through starting a check, the guided capture your staff use and the record each unit builds over time.