Complete iQ Inspect

Product overview

From text link to ready-to-review report

Complete iQ Inspect covers the whole vehicle inspection: guided capture from any phone, AI photo review, a desk for your adjusters, field dispatch, and a low-touch Express track for simple claims.

How it fits together

One inspection, four steps

  1. 01

    Request

    Send a secure link by text or email from the dashboard, the iPhone app or your claims system, or dispatch a field adjuster.

  2. 02

    Capture

    Guided steps and live AI checks produce a complete, usable photo set, in English or Spanish.

  3. 03

    Review

    One report with AI findings, VIN checks and a sufficiency review lands in your team's inbox.

  4. 04

    Act

    Request more photos, dispatch, triage with Express or move the claim forward, with everything recorded.

Self-inspection

A guided vehicle inspection that runs in any phone's browser

Guided vehicle photo capture from a secure text or email link, in any phone's browser, with live retake prompts.

  • Secure, expiring links
  • Step-by-step capture
  • English or Spanish
  • Built for weak signal
Explore self-inspection
Step 3 of 9 Vehicle photos

Front driver-side corner

Stand at the corner so both sides are in view.

Step back a little so the whole corner fits in the frame.
  • Driver side
  • Front
Illustrative example

AI photo review

AI that checks the photos so adjusters can focus on the claim

Live photo checks during capture, VIN reads, possible-damage findings and a sufficiency review, all labeled as advisory.

  • The right subject for each step
  • Quality checks
  • VIN reads
  • Possible damage
Explore ai photo review

Inspection report

Claim CLM-1042 · Self-inspection

Sufficient

VIN

1HGBH41JXMN109186

Matches claim

Walk-around

8 of 8

angles covered

Photos

19

2 retakes

Findings for review

  • Front bumper Scrape · minor
  • Driver door Dent · moderate
  • Rear bumper No visible damage

AI findings are advisory. An adjuster makes every decision.

Illustrative example

Claims desk

One place to send, track and review every inspection

An inbox, claim milestones, supplements, documents and reporting, so every inspection moves from request to decision in one place.

  • Inbox queues
  • Milestones and activity
  • Supplements
  • Reports, photos and documents
Explore claims desk

Inbox

Needs review 12 Expiring soon 3 Stalled 2 AI flags 4
  • JA J. Alvarez CLM-1042 2h ago
  • MC M. Chen CLM-1039 3h ago
  • RO R. Okafor CLM-1031 5h ago
  • SD S. Dubois CLM-1027 1d ago
Illustrative example

Field & dispatch

Send the right field adjuster when a visit is needed

Ranked, explainable dispatch and an iPhone app with guided capture for field adjusters.

  • Ranked shortlists
  • People make the call
  • Rules you control
  • iPhone app for the field
Explore field & dispatch

Dispatch

Claim CLM-1031

Tampa, FL · field inspection needed

  1. 1. A. Rivera Best fit

    18 min drive · 2 open jobs · Licensed in FL

  2. 2. D. Brooks

    26 min drive · 1 open job · Licensed in FL

  3. 3. K. Patel

    34 min drive · 5 open jobs · Licensed in FL

Illustrative example

Express claims

A lighter track for simple auto claims

A short, fixed photo set and rules-based triage that sorts minor auto losses into the right level of review.

  • A short, fixed photo set
  • Identity checks kept
  • Rules-based triage
  • Automatic follow-up
Explore express claims

Express triage · Claim CLM-1046

Remote-settle candidate

  • Damage severity Minor
  • VIN Matches the claim
  • Photo set Complete
Next step: desk adjuster review
Illustrative example

See Complete iQ Inspect on your own vehicles

Book a demo and we'll walk through the capture experience, the report your team reviews and what a focused pilot would look like for you.

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